Our Privacy Policy
This Privacy Policy (the Policy) (together with any other of our terms and conditions, and any other documents referred to in them) sets out how Crème uses and protects any information that you give us when you use our website and supply personal data to us.
This policy explains the basis on which any personal data we collect from you, or that you provide, will be processed by us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
We will only use your personal data in the manner set out in this policy and in a way that is fair to you. We will only collect personal data where it is necessary for us to do so and where it is relevant to our dealings with you. We will only keep your personal data for as long as it is relevant to the purpose for which it was collected or for as long as we are required to keep it by law.
The policy sets out (1) who we are and describes (2) the information we collect (3) how we use your information (4) where we store your information and (4) giving your consent.
Who we are
For the purpose of the General Data Protection Regulations (the "Regulations"), the data controller is;
AS Conferences Ltd Trading as Crème, a company registered in England and Wales under company number 05085784 whose registered office is Technology House, Michigan Drive, Tongwell Milton Keynes MK15 8HQ
KE Sales Ltd T/a Crème, a company registered in England and Wales under company number 04725550 whose registered office is Yew Tree House, Church Street, St Neots, Cambridgeshire PE19 2BU. We will refer to Crème as ('Company', "us", "we", or "our") which operateshttps://www.cremeevents.com/ "the Site".
The user of our Site and other business or personal contacts that we deal with as customers or suppliers are referred to as 'you' or 'your’.
This Policy explains what happens to any personal data that you provide, or that is collected from you as part of our usual business, marketing and/or accessing our Site.
Most of the data that we collect, and store will be business data relating to the customer that we are dealing with. However, as part of our business and marketing processes, we will be collecting and using limited personal data to include customers names, email addresses, addresses and mobile phone numbers (where applicable).
We use your such personal information only for providing you with quotes, our services and to ensure that we keep in touch with our customer base with targeted emails and marketing content. We are aware that customers and suppliers will also be accessing our website and that by accessing the Site, you agree to the collection and use of information in accordance with this Policy.
Information we collect
We may collect the following information: name and job title, contact information including email address, demographic information such as postcode, and contact details. Some details will be business information and not all will fall into the category of personal data.
How we use your information
We use your information to provide you with our services.
We will also use your information in the following ways:
To provide you with information regarding our Company, quotations, and orders.
To deal with our clients.
To provide you with billing information in relation to our Company.
To carry out our obligations arising from any contracts entered between you and us.
To notify you about changes to our Company.
Internal record keeping
We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your Interests.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
The right to deletion and correction
We try to ensure we have the correct personal information on you,
All information you provide to us is stored on our secure servers. We use industry-standard security and firewalls on our servers.
We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of your information.
Only authorised personnel and contractors have access to your information.
We will keep personal data secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction, or damage.
You also have the right to access information held about you by emailing our contact email address.
When we share your information
We will not sell, rent, or trade your Personal Information. Other than as set out in this policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law.
Where we store your personal data security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online through secure servers.
Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that use of the internet is not entirely secure and for this reason, we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.
Transfers of Data in Europe
Data protection legislation is harmonised throughout the European Economic Area ('EEA') which comprises the EU member states, Norway, Iceland, and Liechtenstein. Countries outside the EEA do not generally have the same level of protection for personal information as those within the EEA. We do not anticipate the need to transfer personal data in Europe and certainly will not be engaging with the transfer of data outside the EEA.
Other websites
The Website may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of those websites, please note that those websites have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check those policies before you submit any personal data to those websites. Consent by submitting limited personal data to us, you consent to our use of your data and of anyone you represent in the manner set out in this policy (as amended from time to time, as described below) and you are responsible for ensuring that you have authority to consent on behalf of anyone about whom you submit data to us. You can revoke any consent you have given us under this policy at any time by contacting us and referencing this policy in the email subject line, using the body of the email to say what consent you are revoking.
Changes to this policy
This Policy is effective as of August 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change this policy at any time and you should check this policy periodically. Your continued use of our business after we post any modifications to this Policy will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified policy. If we make any material changes to this policy, we will notify you either through the email address you have provided or by placing a prominent notice on our site.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights on our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Reliance on information posted
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We, therefore, disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
Our site changes regularly
We aim to update our site regularly and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
Our liability
The material displayed on our site is provided without any guarantees, conditions, or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
All conditions, warranties and other terms which might otherwise be implied by statute, common law, or the law of equity.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
Linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out above.
If you wish to make any use of material on our site other than that set out above, please address your request to katie@cremeevents.com
Links from our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Jurisdiction and applicable law
The English courts will have exclusive jurisdiction over any claim arising from or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
Variations
We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.